About Purity in Every Drop

About Us

Our Story: Pioneering Water Quality Solutions for Over Three Decades

Gaines Soft Water is a family-owned and operated company that offers customers a full range of water softening, filtration, and purification solutions. Top rated on BBB, we are licensed by the Water Quality Association in the water business. Furthermore, our service and installation crew all have Class 3 certifications with the Texas Water Commission.

Each of our services is custom-made to meet our customers’ individual water needs. Our passion for water treatment stems from personal experience with the positive effects of using healthy, purified, conditioned water. Our family’s health and quality of life drastically improved after we moved into a home with a good water treatment system.

For crystal-clear quality water in San Antonio, including Boerne, New Braunfels, and the Canyon Lake Area, call us today. We understand your needs because we have been in your position before, and will gladly help tailor your custom solution to water treatment. More than that, we also service and repair all major brands of water softening, purification and filtration equipment, and offer 24/7 repair services.

Our Mission

At Gaines Soft Water, our mission is simple: to ensure that every drop of water you use is as pure as it is refreshing. We are dedicated to delivering the highest standard of water treatment services, from water softeners to reverse osmosis systems, ensuring that our clients enjoy the best possible water for their homes and businesses.

Our Services

We specialize in a comprehensive range of water treatment solutions, including:

  • Water Softening: To combat the challenges of hard water, leaving your appliances scale-free and your water soft for all uses.
  • Water Filtration: To remove impurities and improve the taste and safety of your water.
  • Reverse Osmosis: To provide the ultimate in water purification, ensuring your water is free from the smallest of impurities.
  • Custom Solutions: For those with specific needs, such as well water treatment or salt-free softening options.

Why Choose Gaines Soft Water?

  • Expertise You Can Trust

    Our team of seasoned professionals is equipped with the knowledge and experience to address the unique water challenges of the San Antonio and Hill Country regions.

  • Quality Service

    From the initial water assessment to installation and ongoing maintenance, we ensure a seamless experience while putting customer satisfaction at the forefront of our services.

  • Customized Solutions

    We don't believe in a one-size-fits-all solution. We install and service tailored water treatment systems that cater specifically to your needs.

  • Free Water Assessment

    We make it easy to get started with a completely free initial quote. Get started with Hill Country's trusted water softener company when you call or text our team!

Flexible Equipment Options

Most Trusted and Reliable Provider of Hill Country Water Treatment Solutions

We offer 24/7 repair services for many brands of water treatment systems including Rainsoft, Culligan, Rayne, DMS, Alamo, Lindsay, Sears, Aqua Master, General Electric (G.E.), Bruner, Hague, Star, Water Boss, and Montgomery Wards.

  • General Electric
  • Rainsoft

Our Commitment

Our commitment to you goes beyond providing top-of-the-line products. We are dedicated to offering personalized service that begins with a thorough analysis of your water and continues with ongoing support and maintenance. Our team of experts is always on hand to ensure your water quality remains exceptional.

Why Choose Gaines Soft Water?

Expertise: Our extensive experience means we have the knowledge to tackle any water quality challenge.

Quality: We use only the best products and the latest technologies in the water treatment industry.

Customer Service: We pride ourselves on building lasting relationships with our customers and providing reliable and friendly service.

Join Our Community

We invite you to become part of the Gaines Soft Water family. Whether you're looking for a simple filtration system or a comprehensive water treatment setup, we're here to guide you every step of the way.

Discover the Difference Pure Water Can Make

Visit us to learn more about our story, our services, and how we can help you achieve the perfect water quality for your needs.

Contact us at (210) 864-9764 — let's talk about water.

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Hear From Our Happy Customers

Rated 4.9 Stars on Google
    "Fantastic service, highly reliable."
    Gaines Soft Water provides fantastic service. Highly reliable and professional, they deliver on their promises. The staff ensures top-quality work, making the experience smooth and stress-free. Will definitely use their services again.
    - Pablo Garza
    "Exceptional workmanship and integrity."
    Gaines Soft Water was easy to work with on the sales end. The value of the product in terms of cost, warranty, and maintenance was reasonable. The team was respectable, knowledgeable, and not pushy. Installation was scheduled the next day and done in about an hour and a half. We had soft and purified water running immediately after. I was exceptionally pleased with the workmanship and integrity. Highly recommend!
    - Mike W.
    "Great service and support."
    Bought a system about 2 years ago. The price was great, the service was wonderful, and I couldn't be happier. Last week I had a problem with the system, and they helped me troubleshoot and fix it even on a Saturday! The response of Gaines Soft Water when things go wrong is spot on!
    - Wesley Sparks
    "No more water problems!"
    My brother recommended this company to me. I have very hard water, and nobody fixed the problems until Gaines Soft Water. They listened and offered a custom system within our budget! No high-pressure sales. Turnaround time to installation was quick. Everyone was professional and friendly. Highly recommend Gaines Soft Water.
    - Becky Bjornson Benesh
    "Polite, professional, and prompt!"
    Gaines Soft Water installed a water purifying system for my mom and sister. My mom was so pleased she said they deserved 6 stars. The team was polite, professional, and prompt! They cleaned up everything, including removing the old water softener. In my mom's words, 'They were amazing!'
    - Wanda Doty
    "Friendly, reliable, and expert service"
    My dad had a unit installed by Gaines Soft Water about 20 years ago, and it still works great. Recently, they helped replace my cousin's old unit and were very gracious and humble. Highly recommend them—they're friendly, reliable, and know how to fix your problems.
    - JL Russ
    "Everyone was professional and friendly. And no more water problems!"
    The owner listened to us and then offered us a system customized to meet our needs and which also was within our budget!
    - Becky Bjornson Benesh
    "My mom was so pleased she said they should get 6 stars."
    The installer was polite, professional and prompt. In the words of my mom " He was amazing!"
    - Wanda Doty

Contact Our Team

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Proudly Serving Neighbors Near You

Gaines Soft Water is proud to serve San Antonio, Texas and other surrounding areas, including:

  • Altascosa County
  • Bandera County
  • Bexar County
  • Blanco County
  • Comal County
  • Guadalupe County
  • Hays County
  • Kendall County
  • Medina County
  • New Braunfels
  • San Antonio
  • San Marcos
  • Wilson County